Royal Reason Privacy Policy
Last updated:
Data controller and scope
Royal Reason is operated by 13 Arms SIA, the controller responsible for the app's processing of personal information. This policy covers the Royal Reason Android and iOS apps, including versions released for testing.
For privacy questions or requests, email privacy@13a.dev.
1. Local game data
Royal Reason stores puzzle boards, progress, statistics, earned achievements, hint allowances, settings, reminder preferences and privacy choices locally. The app does not upload your puzzle saves to a Royal Reason server or provide live synchronization of puzzle saves across devices.
Your operating system may include this data in device backups or transfer it to a replacement device, depending on your Android, Apple and cloud-backup settings. These backups are handled by those providers.
Royal Reason does not require you to create a separate game account. Google Play Games features use your Google Play Games account instead.
2. Optional gameplay analytics
If you consent, Royal Reason uses Google Analytics for Firebase to understand how the game is used and where players get stuck. Events include screens visited, tutorial steps, puzzle starts and completions, difficulty, completion times, hints and retries. Google also processes app and device metadata and approximate location derived from network information.
A random app-installation identifier links activity from an installation. It is a pseudonymous identifier, not a guarantee that data is anonymous. We do not attach your name, email address, Google Play Games player ID, purchase receipts, puzzle answers or generated puzzle seeds to gameplay analytics.
Declining analytics does not restrict access to gameplay. You can change your choice in Settings. Turning analytics off stops future gameplay analytics collection and resets the local analytics identifier; it does not automatically erase data already received by Google. We do not use this gameplay analytics data to personalize ads.
Our basis for this optional processing is your consent, which you may withdraw at any time.
3. Crash reports
Android and iOS release versions use Firebase Crashlytics to diagnose crashes and errors. Reports may include error messages, stack traces, timestamps, app version, operating system and device information, and random installation and session identifiers.
Crash reporting is separate from optional gameplay analytics. We do not deliberately attach your Play Games player ID, purchase receipts or payment tokens to crash reports. Our basis for this processing is our legitimate interest in maintaining a reliable and secure game and correcting faults.
4. Rewarded advertising
You may choose to watch a Google AdMob rewarded ad for one extra hint. Closing an ad before a reward is earned does not grant a hint. An active, verified Royal Supporter upgrade disables ads.
AdMob may process your IP address, approximate location inferred from it, device and app information, app- or developer-scoped identifiers, diagnostic information, and ad views and interactions. This information supports ad delivery, measurement, security and fraud prevention. Non-personalized ads still involve data processing.
We request non-personalized ads. The Android app excludes the advertising-ID permission, and the iOS app does not request App Tracking Transparency authorization to access your advertising identifier. Other app-scoped identifiers and AdMob data processing may remain active, subject to applicable privacy choices.
Google's User Messaging Platform manages ad privacy choices. Where consent is required, the app presents the applicable consent message and checks whether ad requests are permitted before requesting or showing an ad. Where required, you can reopen the form through Ad privacy choices in Settings or the in-app Privacy screen. Ad privacy choices are separate from gameplay analytics.
We rely on consent for ad-related processing that requires it. Other processing necessary for permitted ad delivery, security or fraud prevention may rely on legitimate interests, subject to applicable law and the choices presented to you.
5. Google Play Games achievements
On Android, Google Play Games connects to your Play Games profile to synchronize achievement progress and restore badges across Android devices. The app exchanges achievement identifiers, progress and unlock information with Google and stores your player ID locally so progress stays associated with the correct account.
This player ID is not sent to gameplay analytics or added to crash reports. Google handles your Play Games profile under its own terms and privacy policy. This feature does not synchronize your puzzle saves or local statistics. We process achievement information to provide the requested achievement service, on the basis of performance of our contract with you.
6. Purchases
On Android, Google Play processes Royal Supporter payments. Royal Reason receives purchase status and signed receipt information, including the product identifier and purchase token, to verify and restore the upgrade. A verified receipt is saved on your device so the upgrade can also work offline.
We do not receive your payment-card details or send purchase receipts to gameplay analytics. Google retains payment and transaction records under its own policies and legal obligations. We process purchase information on the basis of performance of our contract with you, to fulfill the purchase and verify entitlement. Apple in-app purchases are not currently enabled.
7. Reminders and permissions
If you enable daily or weekly challenge reminders, the app requests notification permission and schedules reminders on your device. Reminder preferences are stored locally. You can turn reminders off in the app or revoke notification permission in your device settings.
The app does not request access to your contacts, microphone, camera or precise GPS location. Approximate location processed by Google's services may be inferred from your IP address.
8. Service providers and international processing
We use Google's Firebase Analytics, Firebase Crashlytics, AdMob, User Messaging Platform, Google Play Games and Google Play billing services for the purposes described above. Google may act as a service provider or as an independent controller depending on the service. Your operating-system backup provider may process backed-up game data.
Google SDK network communications use encrypted connections (HTTPS/TLS). Local data is held in the operating system's application storage. Access to our service dashboards is limited to authorized project members.
This policy page is hosted using Cloudflare. When you visit it, Cloudflare may process your IP address and request metadata to deliver and protect the website. The page does not embed advertising or gameplay analytics code.
These providers operate internationally, and information may be processed outside your country, including outside the European Economic Area. Applicable provider terms describe safeguards for international transfers, such as standard contractual clauses and other recognized transfer mechanisms.
We do not sell your game saves or gameplay analytics data. We may disclose information when required by law or necessary to protect users, investigate abuse or establish or defend legal claims.
9. Retention and deletion
Local game information remains on your device until it is removed through your operating system's app-data controls or by deleting the app. On iOS, offloading an app may retain its data. Backup copies may remain with your backup provider and can restore data later; manage them through that provider's settings.
Analytics data follows the configured Google Analytics retention settings and Google's retention rules; aggregated reports may remain longer than installation-level records. Google states that Crashlytics retains crash traces and associated identifiers for 90 days before beginning removal from its live and backup systems. AdMob, Play Games and Google Play retain data according to their own policies and purposes.
We retain information you send us in support or privacy correspondence for as long as needed to address your request and meet applicable legal obligations. You can request deletion by contacting us. Removing local data does not delete Google account, achievement or payment records; use Google's controls or contact Google for those records. Restoring purchases can recreate the local receipt needed for your upgrade.
10. Data protection rights and controls
You can decline or withdraw gameplay analytics consent, review ad privacy choices where required, choose not to watch rewarded ads, disable reminders and remove local app data.
Depending on where you live, you may have rights to access, correct, erase or receive a copy of your personal information, restrict its use, or object to processing based on legitimate interests. Withdrawing consent does not affect the lawfulness of processing before withdrawal.
Send requests to privacy@13a.dev. We may request information reasonably necessary to verify the request and locate the relevant records. We respond within the periods required by applicable data-protection law. Because we do not create a named Royal Reason account, we may not be able to associate every random installation identifier or anonymous aggregate with you.
You may also complain to your local data-protection authority. In Latvia, this is the Data State Inspectorate.
11. Children
Royal Reason is a general-audience puzzle game and is not specifically directed to children. If you believe a child has provided personal information to us in circumstances that require parental consent, contact us so we can investigate and take appropriate action.
12. Changes to this policy
We may update this policy when the app or its data practices change. The current version will remain available at this URL, with its update date. Where required, we will provide an additional notice or request a new consent choice.